Fri May 9, 2008

The Most Commonly Asked Questions of our Support Staff Problem Categories || [Dialup / Connection] || [Mail] || [Windows Specific] || || [Mac Specific] || [Homepage Info] || [Other] || Typical error messages will be displayed like this. Information is always being added. Please check back for more help. Last Updated: Friday, May 21, 2004 Dialup Connection Error: "Dial-Up Networking was unable to negotiate a compatible set of network protocols ... " 56k modem is only connecting at 26.4k. 56k modem is connecting very slow. Error: "You do not seem to be registered with a service provider." Why is the "Save Password" option in Windows Dial-Up Networking grayed out? Why is my dialup password in Windows 9x / ME not saving correctly? Why is Windows 9x / ME asking for a username and password at startup? Why won't my internet program (web browser / email / news reader) start my Dial Up connection? Mail Error: "There is an error with the POP3 server ..." Can I get additional E-Mail addresses with my BuffNET account? Why is my mailbox "locked"? Why do I get the error, "Timed out while talking to server: pop3.norton...." or "127.0.0.1"? Why are people emailing me getting their mail returned with the warning, "....refused by blackhole"? Why am I getting SPAM mail saying I sent it? >>NEW<< How do I tell the automated SPAM filter to not filter my friend's email address? How do I tell the automated spam filter about spam I'm getting? Why won't Outlook Express give me access to attachments in my emails? When I try to send an email with an attachment, Outlook Express says, "Outlook Express has removed the unsafe attachment..." Why? When I send email with an attachment through PINE, why can't my friend with WinXP see the attachment in Outlook Express? How do I backup / transfer my Microsoft Outlook Express data from one computer to another? Windows Specific Error: "Run32.dll Has Performed an Illegal Operation..." Error: "rnaapp.exe caused an invalid page fault in module kernel32.dll" How do I find my current IP Address in Windows 9x / ME? Why does my Windows computer try to dial up BuffNET every time it starts? How do I refresh my Networking Drivers in Microsoft Windows 9x - ME? What's this about 'Phantom Drivers' and how can it affect my modem? Mac Specific Whenever I use Netscape, I seem to have the following problems: type 11 errors, freezes after a home page comes up, or "No DNS entry" messages. How do I find my current IP Address in my Mac? Why does my Mac say I'm "Connected at an unknown rate"? Your BuffNET Personal Homepage How much room do I have for my personal web pages? What address do I use to bring up my personal web pages? How do I setup my personal web page directory? How do I upload my personal webpage files? Where can I learn about creating webpages / html documents? How do I setup and modify my home page hit counter? Other Problems My Start page in MS-Internet Explorer changed and I can't change it back! How do I turn off Java / JavaScript in my browser? How do I change my BuffNET account password? Where is my BuffNET Email Spam Filter? Where can I find Antivirus programs? What is the safest computer to use? >>NEW<< How do I set up my computer to use the Proxy Service? How can I speed up my web surfing without going to DSL yet? This page and its contents © 2008 Marketing and Advertising Services Center, Inc. Buffalo, New York, USA All Rights Reserved.