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An error message occurs when I attempt to connect stating "Dial-Up Networking was unable to negotiate
a compatible set of network protocols..."


Solution 3:

To rebuild your networking drivers, please try the following:

  1. Close down any windows or programs running on the computer (Netscape, Internet Explorer, Mail, disconnect from BuffNET if you are dialed in). Find your MS-Windows CD-ROM in case your computer needs it for later.

  2. Click on <START> - <SETTINGS> - <CONTROL PANEL> ...and double-click <NETWORK>

  3. In the list of installed components, you should see a listing either for: "TCP/IP" or " TCP/IP -> Dial-Up Adapter". Click on that, then click the <PROPERTIES> button.
    [MS-Windows 98 will bring up a warning - click <OK> through that.]

  4. Now, click on each tab and set the following:

    IP
    ADDRESS
    Set this for "Obtain an IP address automatically"
    WINS
    CONFIGURATION
    Set this for "Disable WINS Resolution"
    GATEWAY There should be no Gateways assigned (No numbers)
    DNS
    CONFIGURATION
    Set this for "Enable DNS"
    The "Host" box should be:    buffnet
    The "Domain" box should be:     buffnet.net

    The "DNS Server Search Order" should have two of the following number sets:

    205.246.19.12       205.246.19.28
    205.246.19.37       205.246.19.55

    If you already have two sets of numbers, erase one, and replace it with one other from this list.
    BINDINGS "Client for Microsoft Networks" should be showing up, and should be checked

      5.  Click <OK> - then <OK> again.

MS Windows will now begin rebuilding the TCP/IP drivers.

If the computer asks for your Window CD-Rom, put it in and click <OK>.

The line "Copy files from..." should say:
Windows 95 users - "X:\WIN95" (where "X" is your CD-ROM Drive Letter)
Windows 98 users - "X:\WIN98" (where "X" is your CD-ROM Drive Letter)
If not, click in the field and change it.

If the computer says there is a date conflict, answer, <YES>.

When the computer says "You must restart your computer...", put your MS-Windows CD-ROM safely away in it's case and answer <YES>.

If these step have not solved your connection problem, please call our Tech Support Office Monday thru Friday, from 8:30 AM to 4:30 PM at (716) 941-6308, and we will assist you further.


Created: Tuesday, January 08, 2002
Updated: Monday, January 26, 2004
By: helpdesk@buffnet.net

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